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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ingrid B

Ingrid B

October 31, 2024

1  out of  5
rating by Ingrid B
"Rex, please don't share private information/communication regarding my insurance policy with other people. But if you do, which I believe is not ethical behavior for an insurance agent, at least give them the correct information."
Profile photo of Cyndi Palacios

Cyndi Palacios

April 26, 2023

5  out of  5
rating by Cyndi Palacios
"It was a pleasure working with this agent."
We responded:
"Thank you Cynthia my pleasure! :) Ana."
Profile photo of Kathleen Bleys

Kathleen Bleys

February 1, 2023

5  out of  5
rating by Kathleen Bleys
"Great people and rates!"
We responded:
"Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, Welcome to the State Farm Family, Ana Teachenor, Rex Teachenor Agency "
Profile photo of Francesca Bleys

Francesca Bleys

February 1, 2023

5  out of  5
rating by Francesca Bleys
"Great customer service"
We responded:
"Thank you for taking the time to leave us a review. We will continue working hard to provide Our Customer the best Customer Service, We are happy to help!"
Profile photo of Mayra Muller

Mayra Muller

March 25, 2022

5  out of  5
rating by Mayra Muller
"Thanks Ana she was so helpfull!! And provided me all the information I needed it! ❤️❤️"
We responded:
"Thank you Mayra for contacting our Agency on your insurance needs. Our office and staff are here to help in anyway possible. I am pleased you found Ana most helpful. Thank you again, REX Teachenor, your Agent"
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tessa sanchez

November 18, 2021

1  out of  5
rating by tessa sanchez
"My experience wasn’t as great as most. I switch my insurance coverage to save at the beginning. Was given a great price and then my bill went from $320 to $500. I called and they couldn’t explain. I was told I would get a call back in 15 mins and never heard back, I also emailed Rex and texted the number and received nothing. I called a few days later and he said that the discount paperwork wasn’t received in the main office and that he’d take care of it. Never heard back from him again. I canceled my policy and switch to Geico! I received a check for $14. Wasn’t backdated for the error they made and I still have yet to receive a call or email from him regarding my reimbursement. Horrible all the way around."
We responded:
"Dear Tessa, We are truly saddened that the premiums went up. We assure you, we did everything possible to retroactively adjust your premium increase back down. Unfortunately when discounts are awarded to the front end, it must have the proper documentation submitted by the due date, in order to keep the discounts. We truly wish we could have been successful in assisting, however the final decision was out of our hands and determined by company policy."
Profile photo of Breanne Torres

Breanne Torres

April 1, 2021

5  out of  5
rating by Breanne Torres
"Stephanie Mendoza helped me through the entire process and was wonderful!!"
We responded:
"Hi Breanne, we're so glad to hear that! Stephanie does an excellent job at what she does. We appreciate you for choosing Rex Teachenor Agency!"
Profile photo of Ashley Mendoza

Ashley Mendoza

April 1, 2021

5  out of  5
rating by Ashley Mendoza
"Stephanie Mendoza was beyond amazing and so helpful with all my needs and questions. I will definitely be referring her to my friends and family."
We responded:
"Hi Ashley, Stephanie loves what she does and goes above and beyond for our policyholders. Thank you for trusting us with your business."
Profile photo of Edwin Martinez

Edwin Martinez

April 1, 2021

5  out of  5
rating by Edwin Martinez
"Ruth Ramírez has exceptional customer service. She really knows how to talk to people. On top of that she is very gorgeous. Thank you State Farm!"
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OBS VICC 96 M

March 31, 2021

5  out of  5
rating by OBS VICC 96 M
"Great place to do business with. VALV"
We responded:
"Thank you for your business Vic!"
Profile photo of Scott Bohnen

Scott Bohnen

March 31, 2021

5  out of  5
rating by Scott Bohnen
"Very respectable and professional! I would recommend Rex and his team to anyone!"
We responded:
"Thank you, Scott! We appreciate you!"
Profile photo of Lee Gonzalez

Lee Gonzalez

September 12, 2020

5  out of  5
rating by Lee Gonzalez
"Kathleen bleys was a terrific help as a small business owner and a homeowner with three vehicles she saved me a lot of money and I'm very impressed by her tenacity to get the job done I would recommend anybody look into State Farm for saving money on all their insurance needs, thanks again Lee Gonzalez absolute storage Kingsland Texas"
We responded:
"Hi Lee, thank you so much for your feedback and we are so happy to hear how Kathleen was an instrumental part of the transition. We appreciate you joining the State Farm family and look forward to providing the same level of service, for many years to come! Thank you, REX"
Profile photo of John Crossland

John Crossland

August 21, 2020

5  out of  5
rating by John Crossland
"Completely satisfied and very happy thank you."
We responded:
"Hi John, Thank you for your kind words. I know Kathleen has been very excited about supporting your needs. Thank you again! REX"